Sana

Healthcare Depends on Communication. Most of it Still Gets Lost in Translation.

From intake forms to discharge summaries, healthcare is saturated with language — complex, technical, often unreadable. For millions of patients, especially across linguistic and cultural lines, the system remains opaque. And for providers, even within a single language, communicating clearly takes time, context, and effort.

AI translation tools promise speed and reach. But in healthcare, accuracy isn’t optional, and nuance is everything. Most systems optimize for surface-level clarity, not clinical integrity.

Sana was built to do better.

Introducing Sana

Sana is Farpoint’s AI-powered healthcare translation system. It converts complex clinical language into patient-ready communication without losing accuracy, intent, or empathy.

Built on domain-specific LLMs and fine-tuned for healthcare contexts, Sana understands both medical structure and human nuance. It can translate clinician notes, appointment summaries, medication instructions, and discharge materials — all while adapting to language preferences, literacy levels, and tone.

Where typical translation tools guess, Sana reasons. It doesn’t just swap words. It interprets meaning, accounts for risk, and adjusts based on use case.

The Challenge of Communicating at Scale in Healthcare

Clinical information isn’t just technical — it’s situational. A single phrase can carry different implications depending on context, patient background, or delivery method. The wrong translation can lead to confusion, noncompliance, or worse.

Sana addresses this with layered understanding. It accounts for terminology, clinical relevance, linguistic nuance, and cultural considerations. It helps providers communicate clearly without rewriting everything by hand. And it gives patients information they can actually act on.

Where Sana Is Making a Difference

Early experimentation have shown:

• Significantly improved comprehension across multilingual patient populations
• Reduced administrative overhead for clinicians preparing patient-facing material
• Higher rates of medication adherance and follow-up compliance
• Fewer misunderstandings due to poor translation or over-simplification

Sana is helping healthcare organizations move beyond generic translation toward communication that is accessible, personal, and medically sound.

Building Toward Health Systems that Communicate Intelligently

Sana is part of a larger vision: making healthcare more understandable, more human, and more effective. By aligning the precision of clinical data with the flexibility of natural language, Sana helps providers reach patients — not just treat them.